Privacy Policy

Last updated: August 25, 2026

This Privacy Policy describes how Petteps ("we," "us," or "our") collects, uses, and shares information when you visit or make a purchase from petteps.com (the "Site").

Information We Collect

Information You Provide

When you place an order, create an account, contact us, or sign up for our newsletter, we may collect:

• Name
• Email address
• Phone number
• Billing and shipping address
• Order and purchase history
• Customer service communications
• Marketing preferences

Payment information is processed securely by our payment processor. We do not store full credit card numbers on our servers.

Information Collected Automatically

When you visit the Site, we and our service providers may automatically collect:

• IP address
• Browser type and version
• Device type and operating system
• Pages viewed, time on Site, and navigation paths
• Referring website or search terms
• Cookie identifiers and advertising identifiers

We collect this information using cookies, pixels, and similar technologies. See our Cookie Policy for details.

How We Use Your Information

• Process and fulfill your orders
• Communicate about your order, account, or inquiries
• Arrange shipping and delivery
• Process payments and prevent fraud
• Provide customer support
• Send marketing emails where you have opted in or where permitted
• Analyze and improve the Site
• Serve relevant ads on third-party platforms
• Comply with applicable law

How We Share Your Information

• Shopify — our e-commerce platform. See Shopify's Privacy Policy.
• Payment processors — to securely handle your payment transactions.
• Fulfillment and shipping partners — to prepare and deliver your order.
• Analytics providers — to understand how the Site is used.
• Advertising partners — to deliver relevant ads on other platforms. This may constitute "sharing" under certain U.S. state privacy laws.
• Fraud prevention providers — to verify transactions and protect against abuse.
• Legal and regulatory authorities — where required by law or court order.
• Business successors — in connection with a merger, acquisition, or similar transaction.

We do not sell your personal information for monetary compensation.

Email Marketing

If you subscribe to our newsletter, we will send you promotional content and product updates. You may unsubscribe at any time by clicking "Unsubscribe" in any marketing email or by contacting us. Our marketing emails identify Petteps as the sender and include a valid contact address and opt-out mechanism consistent with the CAN-SPAM Act.

Cookies

We use cookies and similar technologies. See our Cookie Policy for details.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described here and to comply with applicable legal obligations. We delete or anonymize data when it is no longer needed.

Data Security

We implement reasonable technical and organizational measures to protect your information. Our Site operates on Shopify's secure infrastructure. No system is completely secure, and we cannot guarantee absolute security.

Children's Privacy

The Site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

California Privacy Rights (CCPA/CPRA)

Categories of Personal Information We Collect

In the past 12 months, we have collected: identifiers (name, email, IP address), commercial information (order history), internet activity (browsing on the Site), geolocation data (inferred from IP or shipping address), and inferences drawn from the above.

Your California Rights

• Know and Access — request disclosure of personal information we hold about you.
• Delete — request deletion of your personal information, subject to certain exceptions.
• Correct — request correction of inaccurate information.
• Opt Out of Sharing — visit our Privacy Choices page or enable Global Privacy Control (GPC) in your browser.
• Non-Discrimination — we will not discriminate against you for exercising any of these rights.

To submit a request, contact us below. We will respond within 45 days as required by applicable law.

Do Not Sell or Share My Personal Information

We may share personal information with advertising partners in ways that may constitute "sharing" under California law. To opt out, visit our Privacy Choices page or use a browser with the Global Privacy Control signal enabled.

Other U.S. State Privacy Rights

Residents of states with comprehensive privacy laws (including Colorado, Virginia, Connecticut, Utah, Texas, and Oregon) may have rights to access, correct, delete, and opt out of certain processing of their personal information. To the extent these laws apply to us, we will honor your rights. Contact us below to submit a request.

Notice at Collection

At the time we collect your information, we collect: contact and identification data (to process orders and communicate with you), payment data (to complete your purchase, handled by our payment processor), and device and usage data (for analytics, fraud prevention, and advertising).

Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date. Continued use of the Site after any changes constitutes acceptance.

Contact Us

Petteps
[LEGAL BUSINESS NAME]
[BUSINESS ADDRESS]
Email: [SUPPORT EMAIL]
Contact Page